About Us

PC Fix is a family-owned business serving the Seattle and Eastside metro areas.

Company Overview

Established in 1999, PC Fix has gone on to become a leader in computer services. We provide onsite computer and networking services to both business and home clients. Whether your network has 1 or 100 computers, PC Fix can optimize its performance, troubleshoot issues and provide technical support, depending on your needs.

Our technicians are among the most knowledgeable and professional in the computer service industry. Ask any of our customers or read any of our reviews, and you’ll see story after story of simple, effective, low-cost computer repair.

PC Fix Philosophy

We know that every customer is looking for consistent, high-quality service, and our goal is to exceed expectations every time. We put your needs first and do our best work for every project we undertake. As big as we’ve grown, we’re still a family-run enterprise that operates on friendly, personalized service.

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What We Do

At PC Fix, we build, repair, maintain, and upgrade computers and networks at each of our 3 locations in the Seattle area. We also sell a variety of computer software, hardware, and replacement parts in-store. In addition to computer-related services, we provide a comprehensive range of IT solutions for small- and medium-sized businesses. Our certified technicians are trained to help with anything from a simple software installation to full network support.

Our Services

  • Fast, Onsite Computer and Networking Services
  • Troubleshooting
  • Virus, Worm, and Spyware Removal
  • DSL & Cable Modem Setup
  • Wireless Networking
  • Data Recovery & Backups
  • Security & Firewall Protection
  • Virtual Remote Support
  • Technology Consulting
  • Business Service Plans
  • Custom-Built Computers

Code of Ethics

  • Recommend maintenance services
  • Inform customers of what’s required to correct existing problems and what they need for preventative maintenance
  • Obtain prior authorization for all work to be done in writing or by other means satisfactory to the customer
  • Make every effort to keep the customer informed about appointments and completion of deadlines
  • Complete an itemized invoice of components and services performed
  • Exercise reasonable care for the customer’s property while it is being serviced
  • Make every effort to fix the customer’s problem the first time
  • Maintain a system for fair settlement of customer complaints
  • Cooperate with established consumer complaint mediation authorities